Refund and Returns Policy

At Times Patrika, we strive to provide high-quality e-books to enhance your reading experience. We understand that sometimes a purchase might not meet your expectations, and we are here to assist you. Please read our Refund and Returns Policy carefully.

1. Digital Products – No Refund Policy

As we sell digital products (e-books), we do not offer refunds or exchanges once the purchase is made. All sales are final. However, if you encounter an issue with the downloaded file or the content itself, we will gladly assist you with technical support.

2. Damaged or Defective E-books

In the unlikely event that the e-book file is damaged, corrupt, or does not open properly, please contact us immediately. We will investigate the issue and provide you with a replacement file as quickly as possible.

3. Cancellation Policy

Since our products are digital, cancellations are not applicable once the purchase is confirmed and the e-book is downloaded. However, if you have any concerns about your order or need assistance, feel free to contact us at [email protected].

4. How to Request Support

If you experience any issues with your e-book purchase, please follow these steps:

  • Contact us within 7 days of purchase.
  • Provide your order number and describe the issue in detail.
  • Our customer support team will review your request and assist you promptly.

5. Refunds for Payment Issues

In case of payment-related issues (e.g., double billing, unauthorized transactions), we will investigate the situation and provide a refund if applicable. Please contact us at [email protected] with your payment details and we will resolve the issue.

6. Exceptions

While we do not offer refunds for digital purchases, we may offer partial refunds or other solutions in exceptional cases, such as technical errors that prevent access to the product. These cases will be reviewed individually.

7. Contact Us

If you have any questions regarding our Refund and Returns Policy or need assistance, please do not hesitate to contact us:
📧 Email: [email protected]